Last Updated: August 19, 2026
Welcome to Luna Hill. We believe that your privacy is a foundational right and that data processing should be completely transparent. This Privacy Policy explains exactly what data we collect, why we collect it, how it is shared to fulfill your orders, and how you can exercise control over your personal information.
The Data We Intentionally Collect
We only process data that is strictly necessary to run a functional blog sanctuary, deliver your custom Printful merchandise, and optimize your local experience:
Identity & Contact Information: When you fill out our contact form or purchase merchandise, we safely collect your name, email address, physical billing address, and physical shipping address.
Transactional Data: When you buy a product, our secure integration captures your order details. Note: We never see, process, or store your actual credit card or bank details. All transactions are securely handled by trusted, external payment gateways.
Automated Geolocation Data: To ensure accurate taxes and real-time shipping calculations from our fulfillment centers, your IP address is processed to identify your general country or territory location.
Usage and Analytics Data: We track basic browser variables, such as page views and reading milestones, to ensure our reading progress bar and table of contents are operating smoothly.
Exactly How and Why We Use Your Data
We do not look at your information for surveillance or data mining. We use your data exclusively for the following operational tasks:
Order Fulfillment: Pushing your physical address to our printing partners to manufacture, pack, and mail your spirit-led merchandise.
Predictive Shopping Support: Utilizing your general location data via our MaxMind Geolocation connection to display local currencies, tax estimates, and accurate delivery choices instantly upon checkout.
Direct Inquiry Responses: Reading your submitted text inside our Contact page form to answer your questions and support your purchase journey.
Affiliate Asset Tracking: Recording when a text link is clicked so our affiliate networks can register commission values for our blog recommendations.
Trusted Partners We Share Your Information With
We do not sell, trade, or rent your personal information to third-party marketing brokers. To run an automated shop, we pass mandatory data points strictly to these secure, industry-leading processors:
Printful: We share your name, shipping address, and product choices so they can print and drop-ship your orders directly.
MaxMind: Your IP address is processed securely by MaxMind’s GeoLite2 engine to generate immediate location details for checkout pricing transparency.
WooCommerce Engine: Our underlying store architecture tracks and organizes your local order invoice timeline.
The Cookies We Utilize
Cookies are tiny text tracking strings placed safely onto your device browser to help the site perform efficiently. We utilize them for three simple roles.
Essential Shop Cookies: These let the website remember what items you placed inside your Muted Lavender (#B3A2C7) cart while you navigate between pages so your cart doesn’t reset unexpectedly.
Functional Layout Cookies: These ensure that custom layout components—like your sticky table of contents and reading progress bar milestones—remember your exact reading position.
Turning Cookies Off: You have complete cognitive authority over your browser. You can click the “Reject” toggle on our cookie consent banner, or manually turn off cookie storage inside your computer’s personal browser preferences at any moment.
Your Absolute Rights Over Your Personal Data
We respect your executive control over your digital footprint. Regardless of your location, you can exercise these privacy rights.
The Right to Know: You can ask us for a complete copy of whatever personal info we hold about you.
The Right to Deletion (“To Be Forgotten”): You can request that we permanently delete your name, order logs, or contact records from our database.
How to Take Action: To request data deletion or an archive file of your profile details, simply send us a message via our Contact Page. We will process your deletion request completely for free within 30 days.
How We Safeguard Your Information
Luna Hill runs on highly secure, encrypted connection servers (HTTPS). We limit database admin permissions strictly to our internal operation to prevent any data exposure or security stress. We retain your checkout files only as long as legally mandated by tax authorities to account for business records, after which they are safely wiped.
If you have any questions, feedback, or concerns regarding our privacy standards, please reach out to us directly through our sanctuary’s contact portal. We are here to support your journey safely and transparently!